Thomsen Automotive (hereinafter "we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://thomsenautomotive.com.au (the "Site") and use our automotive services.
Information We Collect We collect information from you when you voluntarily provide it through our contact form. The information we collect may include:
Personal Information: Your name Your email address Your phone number Your vehicle make, model, and year (if provided) Any other information you choose to provide in the message section of the contact form.
Website Usage Information: We may collect non-personal information about your use of the Site, such as your IP address, browser type, operating system, and pages visited. This information is typically collected through cookies and similar technologies. (See "Cookies and Tracking Technologies" below).
How We Use Your Information We use the information we collect for the following purposes: To respond to your inquiries and provide the requested automotive services. To communicate with you regarding appointments, service updates, and other relevant information. To improve our website and services. To maintain internal records. To comply with legal obligations.
Disclosure of Your Information We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances: Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. Legal Compliance: We may disclose your information if required by law or in response to a valid legal request. Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
Cookies and Tracking Technologies Our website, being a WordPress website, may use cookies and similar tracking technologies to enhance your user experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. We may use cookies to understand and save your preferences for future visits. We may use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. WordPress itself utilises cookies for its own functionality. You can choose to disable cookies through your browser settings. However, disabling cookies may affect your ability to access certain features of the Site.
Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.
Your Rights You have the following rights regarding your personal information: Access: You have the right to request access to the personal information we hold about you. Correction: You have the right to request that we correct any inaccurate or incomplete personal information. Deletion: You have the right to request that we delete your personal information, subject to certain exceptions. Objection: You have the right to object to our processing of your personal information. To exercise these rights, please contact us at the contact information provided below.
Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.
Children's Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us If you have any questions about this Privacy Policy, please contact us at: info@thomsenautomotive.com.au
